DELIVERY INFORMATION
Our delivery team will contact you to schedule the delivery.
Please note that it is your responsibility to check that your items will fit through doors, staircases and lifts in their packaging before you place your order. Product dimensions are included in the product description on our website.

DELIVERY CHARGES
Delivery is free on weekdays for purchase above $1000. We charge $55 on weekdays for value below $1000 and $85 for Saturday.

Carry up service is required for any location above the ground level (1st floor). This includes carrying furniture up any flight of stairs within an apartment, landed property and walk-up apartments with no direct lift access. This is applicable to dining set, sofas, beds, mattresses, side boards and display cabinets 
Cost: $10 per floor 
Wardrobe: $30 per floor

We currently deliver within Singapore only.

DISPOSAL RATES
Disposal service requires 2 weeks advance booking with charges apply. We do not dispose fixed carpentry furniture.  Please email your request to cellini@cellini.com.sg or call our delivery department at 6545 8182.

DISPOSAL SERVICE
The disposal service applies only to like-for-like items (eg. the delivery of your new sofa and disposal of your old sofa).

Please ensure that the items meant to be disposed will fit in the lift / can be dismantled. It must be free from termites and bed bugs or any other living organisms and weighs a maximum of 70Kg. Cellini reserves the right to reject disposal items upon collection if found unfit to the above conditions and we shall refund full sum of disposal fee within 14 days.

RESCHEDULING OF DELIVERY
Customers may reschedule the delivery at least 7 days before the delivery date, subjected to availability of next delivery slot. For re-scheduling of delivery less than 3 days from the agreed delivery date, a fee of $120 will be imposed. There will be subsequent charges of $80 if the delivery date is rescheduled on the third time onwards.

If the purchased item(s) are not collected or delivered within 12 months from the stipulated date, we shall be entitled to charge 5% of the purchase price for warehouse storage.

VALIDITY OF UNDELIVERED ITEMS 
Cellini reserves the right to forfeit the purchase without refund if item(s) is not collected or delivered within 12 months from confirmation of delivery. 

RECEIVING ITEMS
On delivery, customer or 3rd party appointed by the customer shall inspect the item(s) and the surroundings carefully before our carrier leaves the premise. Any damage(s) detected should be immediately reported to the us and noted on the delivery copy. You will also need to email us at cellini@cellini.com.sg and provide a detailed description of fault and photos (or video, where appropriate) showing the damage or fault. We will then reply within 3 working days. In the event an exchange for the defect piece cannot be made, Cellini reserves the right to offer a substitute or full refund. All replacement of item(s) will depend on the next available shipment. Cellini shall not be liable for any consequences (whether direct or indirect) of the delay in the delivery of the goods and no such delay shall entitle the customer to treat this agreement as being repudiated by Cellini or to any comparison.

Reasonable variation in colour, shade, and/or grain of goods must be allowed, and no claims will be entertained in respect of the same. Leather and wood have natural characteristics. There will be variations in grain and texture, and they cannot be consistent in pattern. All fabric is to be dry-cleaned only. 

REFUSAL OF ENTRY BY BUILDING MANAGEMENT
Should the building management reject admittance of our delivery team, delivery will be rescheduled accordingly. Cellini reserves the right to reschedule the delivery, subject to availability of next delivery slot. 

DELAYED DELIVERY DUE TO UNFORESEEN SITUATIONS
a) In the event of delay in shipment due to unforeseen situations, Cellini reserves the right to reschedule the delivery, subjected to availability of next delivery slot.
b) No specific time of delivery can be provided. A time frame will be advised but cannot be guaranteed.
c) Cellini shall not be liable for any consequences or any loss suffered or expenses incurred (whether direct or indirect) due to the delay in the shipment / delivery of the goods and no such delay shall entitle the customer to treat this agreement as being repudiated by Cellini or to any comparison.